Updating a 1996 spa bathroom Silda portal xxx
We all had terrific lake views and everything we needed in the rooms.
The staff were relaxed but professional and just could… We had three single rooms, which are difficult to get and the cost was at single rate.
Paid a little bit more than we usually would but this was because hotel pictures looked amazing.
You do have to pay a £5 fee for the robe/slippers - we’ve stayed at other spa hotels and this is normally included.The rooms were a little bit tired looking and in need of an update, however they were clean and had everything we needed.The sauna was broken at the spa which was disappointing but the outdoor pool was lovely and very warm.We care about the safety and wellbeing of our customers, and make it our job to support, and provide information to, any person with a medical condition or disability.If you, or any member of your party has a condition or disability which may affect your holiday, please let us know before making your booking.
A shame really, because it wouldn't have taken much to rectify these small faults and we would have left with a better impression of Beech Hill. Booked a spa experience with my daughter - our occasional treat, but will never book here again.